Call Us – 0418 599 229 (Monday – Friday 10am – 1:30pm)
Order Statuses explained:
- On Hold – We have received your order but it is on hold until we confirm your order and payment
- Processing – We have received your order and it is currently being checked over.
- Pending Payment – We have your order but are waiting on Payment to be processed.
- Cancelled – Your order has been cancelled either by us or as a request from you.
- Packing – Your order is currently at Packing and will ship shortly.
- Rose Order – Your order is for bare-rooted Roses and will ship during July/August.
- Peony Order – Your order is for bare-rooted peonies and will ship during June/July/August.
- Completed – Your order has been packed and shipped (Hopefully delivered and planted in your garden).
If you have made a special request to have your order shipped in a certain month and date you may find the status of your order will reflect this. Therefore your order status will be different from the above.